Terms of service

These Terms & Conditions (“Terms”) govern your use of the Glowden website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. Use of Website

You must be at least 18 years old to place an order.
You agree not to use our website for any unlawful or prohibited activity.

2. Product Information

We make every effort to ensure product descriptions and images are accurate.
However, colours and sizes may vary slightly due to manufacturing differences or device display settings.

3. Pricing and Payment

• All prices are in Australian Dollars (AUD) and include GST

• Payment must be made in full at checkout

• We accept Shopify Payments and PayPal

4. Orders and Acceptance

An order is accepted when payment is received and you receive an order confirmation email.
We reserve the right to cancel orders if:

• The product is unavailable

• Payment is not authorised

• Fraudulent activity is suspected

5. Shipping & Delivery

Shipping timeframes are estimates only and may vary.
We are not responsible for delays caused by couriers or events beyond our control.
See our Shipping Policy for full details.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

7. Limitation of Liability

To the extent permitted by law, Glowden is not liable for any indirect, incidental, or consequential loss arising from your use of our products or website.
Nothing in these Terms limits your rights under the Australian Consumer Law.

8. Intellectual Property

All content, images, and branding on this website are the property of Glowden and may not be reproduced without permission.

9. Governing Law

These Terms are governed by the laws of Western Australia, Australia.